Incident management

You need to respond to incidents quickly and efficiently, minimising disruption to services or harm to staff or customers.

Solutions available

  • Predictive maintenance

    usecase image

    Monitor physical assets and machines by using vibration/pressure/heat sensors, which can anticipate potential incidents, so you can respond proactively rather than make expensive repairs.

  • Health & safety monitoring

    usecase image

    Through sensors or cameras, you can track and monitor users' health, safety and wellbeing, and use AI to automatically interpret what’s happening and make decisions to alert or act.

  • Smart compliance

    Uses tag and scan technology (QR codes/proximity sensors) to record completed tasks for training, audit or compliance purposes.


These solutions can use the following technologies:

5G Private Networks

5G private networks can provide highly secure mobile connectivity just for your business. They are expected to provide ultra-fast connectivity between industrial machines, robots and people. And the near-zero delay in latency will enable you to fully automate operations, with real-time notifications and data analysis. Private networks will be fixed to a particular location, like an office, which is expected to add another layer of control and security compared to the public 5G network, by keeping all data on the premises. We're trialling 5G private networks with customers today. Speak to your Account Manager to find out more.

5G would enhance this in the future with new capabilities such as

5G uRLLCUltra reliable low latency comms

Ultra reliable low latency comms (uRLLC) is a future 5G capability that would enable near real-time response rates for critical responses, such as a machine shutting down when spotting a hazard. It will also offer a smoother, synced up to real-time user experience for VR, AR and other entertainment use cases. This 5G capability is expected to be live on our network in 2023.

5G mMTCMassive machine type communications

Massive Machine Type Communications (mMTC) is a future 5G capability that could be used to collect and process data from multiple points on a massive scale, with thousands of devices and sensors able to connect to a single cell, allowing larger scale operations. This 5G capability is expected be live on our network in 2023.

Get in touch

Talk to us about how these solutions could benefit your business in the future, by contacting your account manager or calling us on 0800 955 5590